Jammu, Mar 07: The Indian Railways has launched its official “super app” RailOne to make passenger travel more convenient and comfortable by integrating multiple railway services on a single digital platform. The app allows passengers to access a wide range of services, including ticket booking, train status tracking and e-catering, without the need to use multiple applications. Under the e-catering facility, passengers can order their favourite meals from well-known restaurants through food aggregator platforms Zomato and Swiggy directly through the RailOne app.
With this facility, as per the statement issued to the news agency—Kashmir News Observer (KNO), passengers travelling through key stations of the Northern Railway Jammu Division, including Jammu, Katra and Pathankot, can enjoy their preferred meals from the comfort of their seats during the journey.Through the RailOne app, passengers can select food from Zomato or Swiggy using their PNR number, and the meal will be delivered directly to their seat or berth. The system of both food delivery platforms is integrated with train schedules to ensure timely delivery at designated stations.
Senior Divisional Commercial Manager Uchit Singhal said the initiative aims to make rail travel more enjoyable and hassle-free for passengers. “Our primary goal is to provide a single platform where passengers can access ticket booking, live train tracking and now premium food delivery services. This technological collaboration with Zomato and Swiggy ensures that passengers receive hygienic and quality food of their choice directly at their berths,” he said. The Jammu Division has urged passengers to make maximum use of the RailOne app and encourage fellow travellers to adopt this all-in-one solution for a smoother and more comfortable journey—(KNO)
